NHS Charities Together asked us to help identify and improve key pages across their website, strengthening UX and brand clarity without undertaking a full redesign.

As the organisation evolved rapidly from a membership body into a national charity, large volumes of content had been added in a short space of time. The challenge was bringing greater structure and focus to the site while maintaining continuity for existing audiences.

We facilitated a focused workshop with key stakeholders to identify priority user journeys and pages, helping shape a clear plan for improving information architecture, taxonomy and page layouts.

Updates were delivered through a phased approach across key sections including Home, About, Impact, Fundraise, Donate and Partners, allowing for a smooth transition and clearer insight into user engagement.

The result was a more confident, accessible digital experience that better supported supporters, donors and partners.