Climate Outreach UX research, digital strategy and user experience
Improving digital tools for climate communicators
Climate Outreach helps organisations communicate about climate change in ways that build trust, reduce polarisation and engage diverse audiences. They asked us to bring UX expertise and insight-led thinking to their Climate Talks Toolkit, helping make evidence-based guidance easier to use.
Working closely with the Climate Outreach team, we combined UX research, stakeholder workshops and content analysis to understand user needs, navigation patterns and barriers within the toolkit. The project included an on-site workshop at the University of Bath, alongside recommendations for the toolkit, investor pitch decks and supporting reports.
Our recommendations focused on improving usability, accessibility and content structure, helping users find, understand and apply evidence-based insights more effectively. The result is a stronger digital experience that makes trusted climate communications easier to access and use in practice.
